Privacy Policy
Last updated: July 2026
Best Care Agency Ltd respects your privacy and is committed to protecting personal information. This policy explains how we collect, use and protect information when you contact us, use our website, request care, make a referral or apply for a role.
Information We May Collect
- Name and contact details
- Enquiry, referral or application information
- Care or staffing requirements you choose to share
- Website usage information such as page visits or form submissions
- Information required for recruitment, compliance or safeguarding processes where applicable
How We Use Your Information
We use personal information to respond to enquiries, provide information about our services, manage referrals, process applications, communicate with clients and professionals, meet legal and regulatory obligations and improve our services.
Sharing Information
We only share information where necessary to provide services, comply with legal obligations, support safeguarding, process recruitment or work with authorised service partners. We do not sell personal information.
Data Security
We take reasonable steps to keep personal information secure and protect it from unauthorised access, loss, misuse or disclosure.
Your Rights
You may request access to your personal information, ask for corrections, request deletion where applicable, or raise concerns about how your information is handled by contacting us.
Contact
For privacy enquiries, contact Best Care Agency Ltd at [email protected].