Terms of Service — Best Care Agency Ltd
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Terms of Service

These Terms of Service explain the terms that apply when you use the Best Care Agency Ltd website, submit an enquiry, complete a recruitment form, book a call, or communicate with us through our online services.

Last updated: 13 June 2026

1. About these Terms

These Terms of Service apply to your use of this website and any online forms, booking links, enquiry pages, recruitment pages or related digital services operated by Best Care Agency Ltd.

By using our website or submitting information through our forms, you agree to use the website responsibly and in accordance with these terms.

2. About Best Care Agency Ltd

Best Care Agency Ltd provides information about care services, healthcare staffing, recruitment opportunities and related support services. Information on this website is provided for general enquiry, communication and service information purposes.

3. Website information

We aim to keep the information on this website accurate and up to date. However, the content is provided for general information only and should not be treated as a guarantee that a specific service, role, placement or care arrangement will be available.

4. Enquiries and contact forms

When you submit an enquiry form, booking request or contact form, you agree that the information you provide is accurate, complete and submitted in good faith.

Submitting a form does not create a contract for care services, employment, staffing placement or any guaranteed service. Our team may contact you to discuss your enquiry, request further information or explain possible next steps.

5. Recruitment applications

Recruitment forms and application pages are used to collect information from people interested in working with Best Care Agency Ltd. Submitting a recruitment form does not guarantee employment, interview, onboarding or placement.

Applicants are responsible for providing accurate information about their experience, qualifications, availability, right to work status and any other details requested during the recruitment process.

6. Care and staffing services

Any care, staffing or support arrangement may be subject to further discussion, assessment, availability, suitability checks, documentation, compliance requirements and written agreement where required.

Information on the website should not be treated as medical, clinical, legal or emergency advice.

7. Emergency situations

This website is not intended for emergency support. If there is an immediate risk to life, serious injury, medical emergency, safeguarding emergency or urgent danger, contact the appropriate emergency services immediately.

8. Acceptable use

You agree not to misuse this website or our online forms. This includes:

  • Submitting false, misleading or harmful information
  • Using the website for unlawful purposes
  • Attempting to disrupt, damage or interfere with the website
  • Uploading malicious code, spam or harmful content
  • Using our contact forms to harass, abuse or impersonate others

9. Third-party tools and links

Our website may include third-party tools, embedded forms, booking widgets, analytics services or links to external websites. These tools may have their own terms, privacy notices and cookie practices.

Best Care Agency Ltd is not responsible for the content, availability or practices of external websites or third-party platforms.

10. Privacy and cookies

We handle personal information in line with our Privacy Policy. Our website may also use cookies and similar technologies as explained in our Cookie Policy.

You can read these pages here:
Privacy Policy
Cookie Policy

11. Intellectual property

The content on this website, including text, layout, branding, images, graphics and design elements, is owned by or licensed to Best Care Agency Ltd unless stated otherwise.

You may view the website for personal, enquiry or application purposes. You must not copy, reproduce, republish or commercially exploit website content without permission.

12. Limitation of liability

We do our best to keep the website available, accurate and secure. However, we cannot guarantee that the website will always be available, error-free or uninterrupted.

Best Care Agency Ltd will not be responsible for losses caused by website downtime, technical issues, inaccurate third-party information, external links, or misuse of the website, except where liability cannot be excluded by law.

13. Changes to these Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page with the updated date shown above.

14. Governing law

These Terms of Service are governed by the laws of England and Wales. Any disputes relating to these terms or use of the website will be handled under the applicable courts of England and Wales.

15. Contact us

For questions about these Terms of Service, contact Best Care Agency Ltd:

Email: [email protected]
Phone: 07548 465067 / 0203 535 0040
Address: Room 232, Block O, Island Business Centre, London, SE18 6PF